Privacy Policy

Last updated: August 2026

PureFlow Home Services ("we", "us", or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. It applies only to the information you submit via the lead form on this site.

1. Information We Collect

When you request a quote or book a service, we collect only what you voluntarily provide:

  • Your name
  • Phone number
  • ZIP code (used to confirm we serve your area)
  • An optional description of the problem you're experiencing

We do not require an email address, account, or password to submit a request.

2. How We Use Your Information

We use the information you submit to:

  • Contact you by phone to discuss your service request
  • Schedule and perform the requested home service
  • Confirm whether your neighborhood is within our service area
  • Respond to your questions and provide customer support

We do not use your information for unrelated marketing or to build advertising profiles.

3. We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties. Your information is used solely to provide the service you requested.

4. How We Share Information

We may share your information only in limited circumstances:

  • With service technicians or partners who help fulfill your request
  • When required by law, court order, or legal process
  • To protect our rights, safety, or property

We do not share your information for any third party's independent marketing purposes.

5. Data Retention

We keep your request information only as long as needed to provide the requested service and for reasonable record-keeping afterward, unless a longer period is required by law.

6. Your Choices

You are not required to submit the lead form. If you'd prefer not to provide certain details, you may leave the optional problem field blank. You may contact us at any time to ask what information we hold about you or to request that we correct or delete it.

7. Security

We take reasonable measures to protect the information you submit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 16. If you believe a child has submitted information to us, please contact us and we will delete it.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please call us at (602) 962-5221 or submit a request through our lead form.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of the site after changes indicates acceptance of the updated policy.

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